In these severe days of COVID-19 where social distancing is the biggest basic norm, every carmaker has stared to allocate their operations online to minimise physical interaction, to say the least. BMW has come ahead and launched its new Contactless Experience program with which you can buy a new Bimmer or get your one serviced if you already own one. All this without even stepping out from your home.
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If you want to buy a new BMW, just visit BMW Contactless website and select your model, fill in your details, customise your car according to your taste, select your nearest dealership, click the buy button, finish the payment and other formalities and your new car will be delivered to your doorstep. All this process intends no physical interaction and no hassle. But what if you want to get a pre-owned but certified BMW, then you can do the same procedure and get yourself the joy of a propeller badge. This portal works for both new and pre-owned BMW cars.
Coming to the service part which is rather interesting. With the same website portal we mentioned above, you can get your car' service scheduled and it will be picked up and delivered after the service at your doorstep. Fret not, your car will be completely sanitized after the service is done. To get your BMW serviced online, log on to BMW Contactless Experience website, fill in your credentials, fill the service requirements and complaints, choose pickup & drop date and time, inspect and get the cost estimation over the smart video, make the online payment and get your car delivered at your doorstep fully sanitized.
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BMW India does all the operations under Contactless Experience adhering all the guidelines passed by the government of India. Mr Arlindo Teixeira, Acting President, BMW Group India said, At BMW, customers are at the core of everything we do. Amidst the current pandemic situation, we have successfully transformed our business processes and put in place various measures to effectively and efficiently serve our existing customers and prospects by leveraging new-age digital technologies. An industry-first comprehensive initiative, the BMW Contactless Experience offers consumers an all-new way to explore and experience the world of BMW while being in the comfort of their homes.
