- Department of Consumer Affairs introduced a Right to Repair initiative & portal
- If you get your vehicle repaired at a third-party shop, the new program will protect your warranty
- Hero Motocorp and Honda Motorcycles are currently using the portal
Most customers are concerned that having their car repaired at an unauthorized workshop may violate the warranty they have on their car. Authorized workshops often charge high labor costs, even for modest services. The Department of Consumer Affairs has now introduced a 'Right to Repair' initiative and site that will safeguard your vehicle's warranty if you get it fixed at a third-party shop. The website will include authorized third party workshops and serve as a resource for self-repair instructions.
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What is Right to Repair?
Consumers will have simple access to the necessary information for product repair and maintenance through the Right to Repair portal, which will act as a centralised platform. Users will be able to fix their items in a simpler and more efficient manner with the aid of this portal. Through this website, customers can access a number of services, such as warranty information, replacement parts, and product repair and maintenance. Additionally, it provides information about the services that are offered by authorised service providers, information about product warranties, and contact details for repair service providers.
Hero Motocorp & Honda Motorcycle & Scooter India (HMSI) has already came onboard on the portal. To make the portal more accessible to more customers, the Department of Consumer Affairs is currently striving to bring on board more manufacturers. The portal currently provides services for mobile and electronics, consumer durables, farming equipment, and vehicle equipment.
Verdict: Customers will have the option to have their products fixed at third-party shops without worrying about the warranty based on the new Right to Repair initiative. By employing the self-repair instructions found on the portal, customers will be able to save money. What do you think of the new Right to Repair programme? Do let us know in the 91Wheels Whatsapp.
