KEY HIGHLIGHTS
- Initiatives for flood-affected customers in Tamil Nadu
- Effective from December 22, 2023
- Assistance includes Roadside Assistance, special benefits on parts and more
Volkswagen India is stepping up its service assistance efforts for customers affected by floods in various areas of Tamil Nadu. This move underscores the brand's dedication to ongoing and improved customer support. The expanded service assistance will be in effect starting December 22, 2023.
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Volkswagen India Stands By Flood Victims
For those who've been affected by floods, Volkswagen India is offering a range of support services for their cars. This includes Roadside Assistance (RSA), special benefits, and discounted rates on parts, labor, as well as car care treatments like interior and exterior enrichment and A.C. disinfectant services. If you're dealing with the aftermath of a flood, you can avail these benefits whether you're opting for an insurance claim or paying in cash.
To provide extra peace of mind during these challenging times, the warranty and extended warranty coverage for flood-affected vehicles in specific locations will be extended until January 31, 2024. This extension aims to alleviate some of the stress associated with the impact of floods on vehicles. Additionally, in collaboration with insurance companies, Volkswagen India is working to ensure a prompt settlement of claims, making the process smoother and more efficient for customers dealing with the aftermath of the floods.
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In the aftermath of the recent floods in Chennai, Tirunelveli, and Tuticorin, Volkswagen India is going above and beyond to extend special support across its dealer network in these affected areas. The primary aim is to facilitate swift and top-notch service for its customers. The company is demonstrating unwavering dedication to stand by its customers and communities hit by the floods. This underscores Volkswagen's commitment to offering assistance and relief during these challenging circumstances.
Verdict
Volkswagen's swift and comprehensive response to the flood-affected customers in Tamil Nadu showcases a commendable commitment to customer welfare. The brand's proactive measures, such as extended warranty coverage and streamlined claim settlements, not only provide immediate relief but also contribute to building trust and loyalty. Stay up to date with all the automotive news and updates by joining our 91Wheels Whatsapp Group today!
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