Skoda Auto India Hits 250 Customer Touchpoints Across The Country

Skoda Auto India has just added another feather to its cap by reaching a remarkable milestone: a network of 250 customer touchpoints across India. This accomplishment was marked by the grand opening of a new sales outlet in Gulbarga, Karnataka. Dive into the exciting details below!

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Skoda Auto India Aims For 350 Customer Touchpoints By 2024

The success of Skoda in India owes much to its popular models, the Kushaq SUV and Slavia sedan, which are driving the brand forward. Their dedication to customer satisfaction and expanding their network is a key focus. Skoda has big plans for the future, aiming to grow even more by hitting 350 customer touchpoints by the close of 2024.

In 2018, Skoda Auto India initiated the India 2.0 Project, a visionary endeavour centred around the versatile MQB-AO-IN platform, tailor-made for Indian markets yet globally competitive. This pivotal move included not only pioneering warranties but also remarkably low ownership costs starting at just Rs 0.46. Moreover, the brand extended its footprint and service accessibility nationwide, prioritizing the satisfaction of its valued customers. As a testament to its global appeal, the Kushaq, a product of this initiative, found its way to the markets of right-hand drive and GCC countries.

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Skoda Auto India: Safety, Family Focus, And Immersive Showrooms

Skoda Auto India has gone the extra mile to ensure safety, family-oriented values, and a warm customer experience. They've introduced state-of-the-art, fully digitalized showrooms that use immersive technologies to elevate the customer's buying journey. Skoda Auto India is committed to enhancing customer satisfaction, evident in their impressive warranty and maintenance packages.

Here's a table to help explain the warranty and package options:

The company provides a standard 4-year/100,000 km warranty, whichever comes first, ensuring peace of mind for owners. Furthermore, they offer a range of maintenance and warranty packages that extend coverage for up to 8 years or 150,000 km.

In addition to robust warranty and maintenance offerings, Skoda Auto India also extends generous exchange offers and pre-owned car facilities, solidifying its position in the Indian market as a customer-centric brand.

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Skoda Auto India: Earn Top Marks In Global Safety Assessments

Furthermore, the Kushaq and Slavia have achieved the prestigious 5-star safety rating from the Global New Car Assessment Programme (Global NCAP) for both adult and child protection. This remarkable feat establishes them as the safest vehicle platform manufactured in India. Notably, both the Kushaq and Slavia have secured a full 5-star rating from Global NCAP, while the Kodiaq luxury 4x4 also earned the same score from Euro NCAP. This remarkable accomplishment means that Skoda Auto India boasts an entire fleet of crash-tested cars, all proudly holding a 5-star safety rating for both adults and children. It's a testament to our unwavering commitment to safety and excellence

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