KEY HIGHLIGHTS
- Various customer touchpoints into a single interface
- Celebrating the milestone of 100,000 Magnite customers
- 'Refer & Earn' program for existing Nissan customers
Nissan India has introduced a new online platform named 'NISSAN ONE' as a part of its efforts to focus on customer satisfaction in 2024. This launch marks the celebration of reaching 100,000 Magnite customers. Also, make sure you join our Whatsapp Group Community of petrolheads to find out more exciting stuff about the Auto world.
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Nissan One: How It Can Help Customers?
Nissan One is an innovative web platform that simplifies the entire customer journey. From initial inquiries to test drive bookings, car selections, and service requests, everything you need is in one convenient place.
It's designed with your needs in mind, making it easy to navigate and use. On this platform, customers can easily connect with different points of contact. It brings together various customer touchpoints in one easy-to-use and navigate space for a smoother experience.
The platform also lets customers pick what they want to hear about. For instance, if you drive a Nissan, you can choose to get messages about when it's time for your car's service. It even lets you book your service in real-time, a first for the carmaker.
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Refer And Earn Program
Nissan has launched the "Refer & Earn" program as part of the platform. This initiative is aimed at rewarding current customers with exclusive perks.
Through this program, existing customers can recommend their friends and family to purchase a Nissan car. In return, they'll receive points that can be exchanged for a range of services and benefits.
The carmaker recently achieved a significant milestone by sending out 100,000 Magnite units to the Indian market from the Alliance plant (RNAIPL) in Chennai.
Verdict
This new platform signals a big change they're putting customers at the center. This fresh platform is all about making things easier for you when you interact with automaker.
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